Once we have received your order, we will process immediately. You should receive our Shipment notification email with tracking number in short period of time when we have confirmed the payment. We will be using third party delivery service, we will pass only your name, telephone number and shipping address to the third party delivery company for delivery purpose. For details on how we will use your personal data, please refer to our Private Policy.
The shipping time (after the shipping notification email) will be 2-5 working days.
For enquiries about shipment, please refer to FAQ or contact our customer service team for assistance. Please note the above delivery time is just estimated, the final delivery time may vary depend on situations and subject to third party delivery company. We are not responsible for any delay or missing parcel in delivery caused by the third party company.
We provide free shipping upon spending specific amount in some regions/ countries.
If you are in the above regions/ countries and you spent lower than the above-mentioned amounts, or, you are from other regions/ countries, you will need to pay the shipping cost.
*For other regions/ countries that is not mentioned in this table, please kindly contact our customer service.
We will be using HK Postal / SF Express for delivery. Shipping cost may update from time to time according to the shipping cost adjustment.
Our Company is not responsible for any loss or damage during shipping, the customer shall bear the risk. Please check the goods immediately after receiving goods. If there is any incorrect items or style, you should reject the post and let the courier company return to our company.
If the return of package from courier is due to incorrect address, contact number or any information provided by the customer, customer will need to pay the shipping fee again and reschedule delivery.
If there is any pre-order item, we will not ship until all item arrives and deliver together. Customer needs to pay the delivery fee (depend on the shipping address) if you want to deliver the item separately.
We reserve the right to update the shipping cost without prior notice.